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Play it safe and plan to arrive 2.5 to 3 hours prior to your scheduled departure time to allow for any unexpected delays in traffic, check-in, security, or long lines at the newsstand!
Day tours, attractions and activities are available for selection and pre-purchase up to 21 days prior to departure. Travel documents cannot be issued to the group until everyone traveling has submitted their selections so make sure to let your Travel Specialist know your requests as soon as you can!
By purchasing these options prior to travel you are able to pay in $USD or $CAD while locking in the exchange rate as well as any discounts that may have been extended to Tenon Tours clients. Your space on these tours is also guaranteed as many day tours sell out months prior to operating. Some day tour options are provided to Tenon Tours clients privately and must be purchased prior to travel so minimum group size requirements are met and the proper vehicle size can be reserved
If you do not plan to arrange your tour and attractions prior to travel you may purchase these items directly from the vendor itself at their retail rates and in the local currency, if there is availability. During your tour please feel free to check with your hotel reception desk or concierge for information on tours or for the location of the tourist office.
Yes! All US citizens must have a passport that remains valid 6 months beyond the dates of your trip. All non-US citizens must check with their local consulate for documentation requirements. If you do not have a passport, one may be obtained through your local post office, which also offers expedited processing. ALL NAMES PROVIDED TO TENON TOURS MUST BE AS THEY APPEAR ON YOUR PASSPORT (first and last names only). You may want to make a copy of your passport and leave it at home with a friend of family.
You can absolutely bring a friend! Our Singles Tour is set up to be a great way to meet new people, but if you’re more comfortable traveling with a friend, then you can certainly travel together.
Please note that Hopper weeks assigned for solo travelers are not exclusive to solo travelers. Transfers from town-to-town may include other Tenon Tours travelers and the type of transfer may vary and is subject to change based on the total number of travelers traveling to/from the same destination on any particular date.
Once we know how many travelers require a roommate, we will pair individuals based on gender and trip length. We will also do our best to match individuals based on age and/or where they are from, if possible. Roommates will be introduced prior to travel via email when travel documents are issued, approximately 7 to 10 days prior to departure.
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