• Family looking up at cathedral

    By-Your-Side Service℠

    From Start to Never Finish

When you book with Tenon Tours, that means you’re in for a real treat. Our exclusive signature By-Your-Side Service℠ is just that—we’re by your side every step of the way, from the start of your journey until after you return home. We’re always in the background, working away to make sure every detail is covered, every step of your itinerary is handled. Service so effective, you’ll think we’re right there with you. But don’t worry we’re miles away, handling all the nitty gritty details, so you don’t have to.

Dining

Considerations/Risk Factors

  • Finding and booking dinner reservations

Average Planning Time

  • 1–2 hours

How By-Your-Side Service℠ Can Help

  • We help book your dining reservations, and with our mobile app, you’ll be able to book and manage dining reservations while traveling

Considerations/Risk Factors

  • Peak/off season, weather conditions, local events

Average Planning Time

  • 30 min–1 hour

How By-Your-Side Service℠ Can Help

  • We know the best times of the year to travel to the destination you want.

Considerations/Risk Factors

  • Pick-up and drop-off locations and times

Average Planning Time

  • 3–5 hours

How By-Your-Side Service℠ Can Help

  • We work directly with our partners to ensure smooth and timely transportation.

Considerations/Risk Factors

  • Purchasing tickets in advance for tours and attractions.

Average Planning Time

  • 10+ hours

How By-Your-Side Service℠ Can Help

  • We recommend tours based on your interests and help you book them.

Considerations/Risk Factors

  • Type (hotel, B&B, castle)
  • Location
  • Room occupancy and configuration
  • Amenities

Average Planning Time

  • 1–5 hours

How By-Your-Side Service℠ Can Help

  • We find and book your accommodations (hotels, B&Bs, castles, etc.) for you.

Considerations/Risk Factors

  • International currency
  • Conversion rate
  • Foreign transaction fees

Average Planning Time

  • 1–3 hours

How By-Your-Side Service℠ Can Help

  • We’re willing to work to find the best options for you while staying within your budget. We price and lock-in in USD so you don’t need to worry about exchange rates.

Considerations/Risk Factors

  • Reservations
  • Confirmations
  • Itinerary

Average Planning Time

  • 1–2 hours

How By-Your-Side Service℠ Can Help

  • All your important travel documents will be centralized in one location via our mobile app.

Considerations/Risk Factors

  • Culture and cuisine
  • What to expect
  • What to pack
  • Travel insurance
  • Traveling with a disability

Average Planning Time

  • 6+ hours

How By-Your-Side Service℠ Can Help

  • We offer a variety of guides and brochures to answer your questions.

Considerations/Risk Factors

  • Feeling unprepared
  • Not knowing what to expect
  • What if something goes wrong (i.e. you miss your flight, can’t locate reservation, etc.)

How By-Your-Side Service℠ Can Help

  • We’re here to help you from the planning process until you return home. In case of any travel related emergencies, we offer a 24/7 hotline. Our team is just a phone call away.
Courtney Mitman
Courtney Mitan
Company title: By-Your-Side Service℠ TEAM Manager
Location: Lewes, Delaware

Courtney hasn’t traveled as far as she would like, but has big plans to see what her next adventures will be. So far her travels have taken her to Canada, Bermuda, Bahamas, Ireland, Scotland, and England.

Gracie Gadler
Gracie Gadler
Company title: Groups & Special Events Manager
Location: Lewes, Delaware

A small town girl from upstate New York, Gracie’s love of travel wasn’t truly discovered until her senior trip in high school. She’s now traveled to seven countries, but she hopes to travel to every destination currently pinned on her Pinterest board one day. Her hands-down favorite? Italy.

Natasha Pereira
Natasha Pereira
Company title: By-Your-Side Service℠ TEAM
Location: Lewes, Delaware

Natasha’s career in travel began as things often do—through connections. Having known a few members of the Tenon team from high school, her first international trip was with us. She really got insights into what our travelers experience while abroad, and her passion and fire for travel was sparked.

Kate Brosnan
Kate Brosnan
Company title: By-Your-Side Service℠ TEAM
Location: Killarney, Ireland

Born and raised in Muckross, Killarney, Kate lived in Cork city for many years. She’s also lived in Brooklyn, New York, for a few months as well as Toronto, Canada. To Kate, there is nothing more exciting and wonderful than jumping headfirst into experiencing a new country and culture.

Emily Costigan
Emily Costigan
Company title: By-Your-Side Service℠ TEAM
Location: Lewes, Delaware

Emily grew up learning French and an obsession for learning other languages. If given the chance, she would go to France to immerse herself in the language and culture. As a former brewer, Emily is well versed in the beer world. While she is new to the travel industry, she’s driven by her passion for making people happy.

By-Your-Side

By-Your-Side Service℠

Our personal concierge service and mobile app

Europe Experts

Custom Europe Experts

Experts in planning truly customized trips

Without Compromise

Value without Compromise

High-touch inclusions and customized experiences

Consistency with Individuality

Consistency with Individuality

You’ll always be met with the highest standards

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