If you’re an existing customer, please contact your BYSS TEAM Member directly for questions about your insurance policy. Your current policy will not change.
As of May 17, 2021, all new bookings will be made with our new travel insurance provider, Travel Insured.
We understand that your vacation can take a long time to save for, but only a second to ruin. While you can’t do anything to control the weather, getting sick or other unexpected circumstances, you can do something to help cover your investment: get travel protection.
Tenon Tours offers one plan to cover everyone and every trip. The travel protection offered by Tenon Tours is designed to be simple and affordable, based on the total cost of your trip, and offers tremendous benefits including:
- Trip Cancellation
- Trip Interruption
- Trip Delay
- Missed Connections
- Baggage & Personal Effects Loss
- Baggage Delay
- Medical Expenses (including dental)
- Accident and Sickness Medical Expense
- Accident Death and Dismemberment
- Extra Coverage Available: Optional Cancel For Any Reason
Optional Cancel For Any Reason
When you purchase your Travel Protection Plan within 24 hours of your initial deposit/payment for your trip, you also qualify for the Tenon Tours Cancel For Any Reason Penalty Waiver that allows you to cancel your land travel arrangements no later than 48 hours prior to your scheduled departure for any reason not covered by the Travel Protection Plan. Airfare costs are excluded. Under this benefit, the refund will be issued by the insurance provider, with the balance of the refund made by credit card or check. Waiver availability, pricing and terms may vary per state.
Will I need to increase coverage if my flight is booked through Tenon Tours?
Yes. Protection purchased through Tenon Tours needs to cover the amount that has been collected by Tenon Tours.
Cancel For Any Reason Penalty Waiver Additional Terms: Any benefit payable under this Cancel For Any Reason Penalty Waiver will be reduced by the amount of any cancellation benefits paid or payable under the Cancellation Penalty Waiver of this plan or any other travel insurance or travel protection plan providing Trip Cancellation benefits. This Cancel For Any Reason Penalty Waiver does not cover the single room supplement charge that is applicable if one person cancels from a twin room, which then becomes a single room. Tenon Tours requires written notice of any cancelation to firstname.lastname@example.org during normal business hours. This benefit covers only those travel arrangements purchased from Tenon Tours, airfare excluded. The Cancel For Any Reason Penalty Waiver is not eligible for residents in NY or WA.
Tenon Tours terms and cancellation policy can be found online here.
View our Trust in Tenon Policy, available for all new bookings.