For Curious Explorers.
Passionate. Adventurous. A tight-knit group from various backgrounds and regions of the world. Let’s face it, we’re pretty proud of our team here at Tenon Tours. We can hang our hat on the fact that we’re all in this business for the right reasons—to share our passion for travel and to connect travelers to new places, new cultures, and new experiences in Europe. As we continue to grow and expand, we’re always on the lookout for our next team member, someone who is as experienced and enthusiastic about travel as we are.
Our Core Values
Current Career Opportunities
European Travel Sales Specialist
Job Description
Tenon Tours is a boutique tour operator which specializes in planning custom vacations to Europe. The European Travel Sales Specialist position is responsible for creating and selling customized itineraries for our guests traveling to select destinations in Europe. Components of this job are time-sensitive, so you must be able to prioritize and work efficiently. Countries include Western and Northern European destinations.
Qualifications
- Prior personal European travel required
- Prior sales experience is required
- Must be able to multi-task & should be extremely detail oriented
- Must be proficient with computers – Google Docs and Sheets required, CRM preferred
- Ability to work and make decisions both independently and in a team environment
- Adept at prospecting and using effective consultative selling principles and practices
- Excellent client service relationship-building skills
- Ability to plan and organize, set priorities and multi task in a fast-paced environment
- Negotiation and closing proficiency
- Persuasive communication skills: verbal, written and presentation remotely (ie phone and email)
- Ability to cope in stressful situations within a fast-paced environment
- Independent; self-motivated; competitive; assertive
- Strong problem-solving, analytical and interpersonal skills
Responsibilities
- Initial consultation to gain insights into the client and their needs to prepare an itinerary, trip quote & planning deposit
- Educate clients on product and basic travel knowledge for destinations
- Create proposal, build detailed day-by-day itinerary with suggested inclusions to coincide with their personalized proposal
- Work with client directly to make changes, adjustments, and alter the presented proposal as needed while reviewing and managing objections
- Determine price and regulate overall margin based on company standards
- Work directly with Travel Agents to create tour and provide net pricing
- Once sale is generated, introduce client to BYSS team member and collaborate when necessary
- Follow-up upon return for client retention/future travel with Tenon efforts
- Continued personal destination knowledge
- Meet monthly sales goals
- Complete daily tasks as required
- Work hours: Monday – Friday, 9 am – 6 pm ET
Compensation
- Base Salary + Commission
- Generous PTO
- Health/Dental/401k
- Profit-Sharing Plan
- Personal and professional travel opportunities
Open Recruitment
Job Description
- Tenon Tours is always looking for great people to join our team! Have travel industry experience? Even better!
At this time, we only have a limited amount of high-level positions that we are actively hiring for. If you are not interested or do not fulfill the requirements for those positions, we still encourage you to submit a current resume/CV and a note letting us know why we should consider you when new positions become available or what you may be qualified for. We will notify you when any jobs become available to submit an official application for consideration.Qualifications
- Professional and approachable demeanor
- Positive work ethic, “can-do” attitude, and excellent problem-solving skills
- Must be able to multi-task & should be detail-oriented
- MUST be proficient with computers
- Professional phone etiquette
- Customer service experience is preferred
- Any/all travel experience is a plus!
Responsibilities
All team members are required to work together to ensure the efficient transition of each reservation between departments while maintaining the company’s excellent overall customer service rating.
Apply To Join Tenon Tours
Interested in a career in travel? Then submit an application! If you don’t see a job that’s a good fit for you, or if we are not actively hiring, feel free to submit your CV/resume for future opportunities that might come up.
By-Your-Side Service℠
Our personal concierge service and mobile app
Custom Europe Experts
Experts in planning truly customized trips
Value without Compromise
High-touch inclusions and customized experiences
Consistency with Individuality
You’ll always be met with the highest standards