By-Your-Side Service℠

What is By-Your-Side Service℠?

Available exclusively when you book with Tenon Tours you will receive By-Your-Side Service℠ & travel worry-free as if we’re right there with you! By-Your-Side Service℠ (BYSS) is our commitment to you from the moment you start planning until you return home. Learn more about all of the different ways that we can assist you:

BYSS

BY-***YOUR***-SIDE SERVICE^℠

We know your time is valuable, so we’ve outlined all the different components involved when researching, planning and booking your dream trip so you can better understand our service and value provided to you.
Components to Planning Your Trip	What to Consider / Potential Risk Factors	Average Planning Time	How Our By-Your-Side Service℠ Can Help
Booking airfare	Fluctuating seasonal rates	1-3 hours	We can offer flight assistance after your travel plans are confirmed.
Dining	Finding and booking dinner reservations	1-2 hours	We help book your dining reservations. With our mobile app, you’ll be able to book and manage dining reservations while traveling.
Time of year	Peak/off season, weather conditions, local events	30 min – 1 hour	We know the best times of the year to travel to the destination you want.
Transportation	Pick-up and drop-off locations and times.	3-5 hours	We work directly with our partners to ensure smooth and timely transportation.
Day Tours & Attractions	Purchasing tickets in advance for tours and attractions.	10+ hours	We can recommend tours based off your interests and help you book them.
Accommodations	Type (hotel, B&B, castle) Location Room occupancy and configuration Amenities	1-5 hours	We find and book your accommodations (hotels, B&Bs, castles, etc.) for you.
Currency & Budgeting	International currency Conversion rate Foreign transaction fees	1-3 hours	We’re willing to work to find the best options for you while staying within your budget. We price and lock-in in USD so you don’t need to worry about exchange rates.
Travel documents	Reservations Confirmations Itinerary	1-2 hours	All your important travel documents will be centralized in one location via our mobile app.
Additional research	Culture and cuisine What to expect What to pack Travel insurance Traveling with a disability	6+ hours	We offer a variety of guides and brochures to answer your questions.
Peace of mind	Feeling unprepared Not knowing what to expect What if something goes wrong (ie, you miss your flight, can’t locate reservation, etc.	—	Tenon Tours is here to help you from the planning process until you return home. In case of any travel related emergencies, we offer a 24/7 hotline. Our team is just a phone call away.

Download our By-Your-Side Service℠ guide!

Meet The Team

Courtney Michel

Favorite Tenon Destination
“Killarney, Ireland – beautiful city with something different to do around every corner!”

Favorite By-Your-Side Service℠ Inclusion
“Travel Documents Consultation Call – I love hearing everyone’s excitement before they head out on their adventure! The call is important to ensure our travelers are ready to travel and all their last-minute questions are answered.”

Best Travel Advice
“My best piece of advice is to be prepared! Be sure you have a paper copy of all your documents: photo id, passport, insurance cards, etc. This way if anything were to happen, you are ready and have an extra copy!”

What souvenir do you always come home with?
“Keychains – I have been collecting keychains for a few years now and even friends & family have brought some home for me. I have around 100 keychains from all over the world; including Ireland, Australia, Spain, Greece and Honduras!”

Gracie Gadler

Favorite Tenon Destination
“Venice, Italy – There is no city in the world as unique! and I love just wandering the alleys and stumbling along all the little shops. Not to mention, the food is phenomenal!”

Favorite By-Your-Side Service℠ Inclusion
“I really love our Tenon Travel Tips emails! They provide a lot of great travel information, including flight tips, necessary converters/adapters, packing lists, etc; all while getting you excited for your upcoming trip!”

Best Travel Advice
“Always opt for travel insurance! You can never be too careful, and you never know when it can come in handy. It has saved me too many times to count! ”

What souvenir do you always come home with?
“To be honest, I am not a big souvenir girl! Typically I bring some gifts home for family if there’s something that catches my eye.”

Natasha Pereira

Favorite Tenon Destination
“London, England – There are so many tours, attractions, and great restaurants within walking distances of eachother. Convenience and fun combined into one!”

Favorite By-Your-Side Service℠ Inclusion
“Our mobile app! Organizing our travelers trip details and making it real for them & available at their fingertips is exciting. It’s like wrapping a present of amazing experiences!”

Best Travel Advice
“My best piece of advice is to make sure you ask any questions you have. There are a lot of confusing aspects to traveling – especially when it comes to flying if you have never traveled internationally. There is no such thing as a silly question when you’re adventuring thousands of miles away from home!”

What souvenir do you always come home with?
“I always come home with more clothes than I initially packed! Some of the unique boutiques and different styles each country has to offer makes it hard not to snag a few things to show off here in the states.”