FAQs

England

Why travel as a group?

Organizing your own group to travel gives you the flexibility to set the pace of the tour to match your interests and budget. It also allows you to take advantage of groups discounts in hotels, on tours and with airfare. You can reserve the land and air space with a minimum deposit to allow you time to promote the trip and gather participants.

Will my tour guide be local on my Escorted tour?

All tour guides are locally employed.

Can I combine an escorted tour with another type of tour such as self-drive?

Yes! You may combine any of our trip types per availability.

What type of clothing should I pack for Ireland and the UK?

The dress is extremely casual in Ireland and the UK so we recommend packing as you would prepare for a weekend away in the states. You can never go wrong with a general mix of casual and comfortable, as well as a bit dressier if you’re one to frequent nicer establishments. However, a light rain-resistant jacket and small travel umbrella are must-haves! To see what you should pack for your specific destination, click on the country you are traveling to below:

 

IRELAND PACKING LIST


SCOTLAND PACKING LIST


ENGLAND PACKING LIST


WALES PACKING LIST

 

Can children travel on an escorted tour?

Children over the age of 8 years old are permitted to travel on escorted tours however if they are under the age of 8 they are not allowed. Those ages 8-18 are charged 90% of the full adult rate.

Iceland

Are you supposed to tip in Iceland?

Tipping is always at your discretion; please refer to our tipping guide online for customary suggestions.

Ireland

Do I need a passport?

Yes! All US citizens must have a passport that remains valid 6 months beyond the dates of your trip. All non-US citizens must check with their local consulate for documentation requirements. If you do not have a passport, one may be obtained through your local post office, which also offers expedited processing. ALL NAMES PROVIDED TO TENON TOURS MUST BE AS THEY APPEAR ON YOUR PASSPORT (first and last names only). You may want to make a copy of your passport and leave it at home with a friend of family.

What is the weather like in Ireland?

Ireland has a mild, temperate climate which produces temperatures in the 70’s during the summer months and the low 40’s in the winter. Spring and autumn temperatures usually hover around 50 degrees (F). Rain is very common and tends to appear at the most random times so make sure you plan accordingly. However, we have found that it never rains in the pub… or so the saying goes.

Check out Ireland’s average monthly temperatures below:
 
WeatherGraph.Ireland.TenonTours-01

Do we need to tip our drivers on a Hopper tour?

Tipping is always at your discretion; please refer to our tipping guide online for customary suggestions.

How can I get a GPS?

GPS can only be requested when reserving the car. They are on a first-come, first served basis at the rental office. Always check to make sure the car doesn’t come equipped with a factory installed navigation system since they are becoming standard equipment in a lot of newer cars. Something we also suggest is the Here WeGo app. You can download the app to your phone before you leave and download the maps for the countries you need as well. Once you arrive at your destination, you will be able to use the app for driving directions, finding restaurants or gas stations and looking for tours and attractions. And this can all be done completely offline, without connecting to the internet.

Should I pre-book my B&B room in Ireland?

It is advisable to pre-book at least your first and last nights’ accommodation in advance at all times. Rooms in Dublin city and county can be difficult to find unless accommodation is pre-booked. If visiting the capital city, we strongly advise pre-booking all accommodation well in advance. Never count on finding rooms at short notice in Dublin. The website for all participating B&Bs is http://reserveabandb.com/ This site is for voucher use ONLY.

Italy

Should I get travel insurance?

We recommend purchasing travel insurance. Tenon Tours offers a tour protection plan to cover your trip plus airfare – whether you purchase airfare through us or not. Travel insurance is affordable and gives you the extra peace of mind should anything happen during your trip. For specifics on our travel insurance coverage, contact your personal travel specialist.

Can I bring a wheelchair or motorized scooter?

Wheelchairs and certain types of motorized scooters can be accommodated on some luxury escorted tours. It is best that you inquire for the specific journey you are interested in. As a general rule, wheelchairs and motorized scooters are not accepted on luxury escorted tours. The international community does not adhere to the same accessibility standards that hotels, restaurants and public buildings do in the United States. That combined with tour itineraries that might require a considerable bit of walking in old historic city sections, in and around attractions, over cobblestone streets, up hills and climbing staircases make wheelchairs impractical to bring.

What is a day on an escorted tour like?

We generally incorporate a sightseeing feature each morning and afternoon. There are breaks at two hour intervals or less so that you get a chance to stretch your legs, purchase a snack or lunch, take photos, use a restroom, etc.

On all tours, seats are rotated on a daily basis to allow all passengers an opportunity to sit towards the front of the coach. The tour director assigns seats for all clients. Seats belts must be worn when the coach is in motion. If you suffer from motion sickness it is recommended to bring medication with you.

When should I exchange my US dollars?

If you would like to have cash upon arrival we recommend exchanging around $100 before you leave. You can then withdraw money from local ATMs as needed, or use your credit card (Visa & MasterCard recommended). The ATMs will give you the bank’s best exchange of the day. You may also exchange a small amount of money at your hotels. We do not advise exchanging a lot of cash at the airports as they generally give you a less competitive exchange rate. Traveler’s Checks are NOT accepted at most locations outside of airports so we do not recommend them.

What is the Super CDW?

The Super CDW is additional insurance you can add to your regular CDW for an extra cost. The Super CDW insures against the CDW deductible amounts. Tires, wheels, fuel contamination and loss of keys are not covered by premium. If not included in your quote, daily cost is approximately €/£12.00-22.00 EUR depending on car category.

Scotland

What do we mean by “independent,” “flexible” or “semi-escorted” tours?

We arrange for transportation from town to town, rather than travelers having to drive themselves (self-drive), or having to be stuck on a bus with a tour group for the duration of their trip (fully-escorted). Paired with a provided itinerary and optional tours and attractions, this is the perfect way to combine the structure you need, with the flexibility you want!

When I book a chauffeur driver tour, can I plan my itinerary on the go?

Prior to travel you will need to have a rough outline of where you want to go and what you want to do so that we can help you determine if it is even possible within the driver’s hired time limits and the countries regulations.  There should be some flexibility built in for unforeseen time issues and/or if you would like to take a more causal approach to your sightseeing.  Always remember, there are time, mileage and driver regulations that must be abided by.  These regulations are not set by Tenon Tours and your driver will work with you directly as to any itinerary changes or updates that may be required.  For more details on itinerary planning for chauffeur driver tours, download our Private Chauffeur Driver Guide here!

Can I ask my chauffeur driver questions along the way?

Of course! In fact, we encourage it!  Your driver will be an amazing source of knowledge for the area you’re touring, so be sure to pick their brain as much as possible!

Consider Registering with STEP (Smart Traveler Enrollment Program).

The Smart Traveler Enrollment Program (STEP) is a free service provided by the U.S. Government to U.S. citizens who are traveling to a foreign country. STEP allows you to enter information about your upcoming trip abroad so that the Department of State can better assist you in an emergency. Click here for more information.

Are children allowed on a small group escorted tour?

Children under the age of 5 are not permitted on a small group escorted tour.

Wales

Is our tour departure guaranteed?

All tours are guaranteed and will not be canceled due to a lack of travelers. Our flexible transportation contracts allow for us to run a tour with anywhere from three to twenty people.

Tours with less than three (3) travelers signed up per week will be presented with transportation alternatives and pricing as door-to-door transfers with a driver is not guaranteed with less than four (4) combined travelers per transfer.

Will there be someone accompanying our group while we are on tour?

A full-time host or guide is not provided with Hopper Tours. Your By-Your-Side Service℠ TEAM member will be happy to work with you prior to departure to answer any of your questions and make suggestions about available things to see or do. With By-Your-Side Service℠ you will also be able to access the Tenon Tours app to message our TEAM on the go. On most day tours and attractions there are licensed tour guides available and we also recommend asking the receptionists at your hotels for helpful tips and information. You will be provided with a 24/7 Tenon Tours Traveler Hotline if any issues or emergencies do arise and you need assistance.

Will I have free time or will I have to stay with the group the entire time?

The foundation of our tours is the flexibility that is built into them. Other than transfers from town to town & scheduled tours or attractions, your vacation to spend as you please. A Hopper Tour is designed to provide you flexibility and independence in which your itinerary, accommodations, transfers and some tours/attractions are all pre-arranged to provide you with the structure you need while traveling. The rest of the trip is up to you to do as you please.

Can you accommodate my special dietary request on an Escorted tour?

Hotels throughout Ireland and Britain offer a wide variety of foods. When making your reservation please notify us of your specific requests, especially for low-salt or celiac diets. We cannot guarantee all requests and it is a good idea to double check once you are in your tour hotels.

How much money should I bring for my trip to Ireland and/or the UK?

It varies greatly from one person to another, but we recommend budgeting €/£100 per day to allow for lunch, dinner, drinks, gratuities, and other expenses. For food: lunches can range from €/£10-20; dinner between €/£15-30, not including drinks. This is just a guide to help you budget accordingly. You can also find fast food in the range of €/£4-10.